Customer support and phone agents
Resolves most of what comes in, hands the rest to a person with the whole history attached. Email, chat, or a voice that answers on the first ring.
Services / for any business, any size · 06 productsBarcelona, Spain
Agents that do not make things up
Whatever the job, it works the same way: it answers from your own documents, it asks a person before it acts, and everything it does is written down. Then we look after it.
What an agent is made of
Pick a layer
L01 / Detail
Company Brain
Every answer comes from your own documents, systems and history, with the source attached. If it is not in there, the agent says so instead of inventing a number.
L02 / Detail
Approval gates
Reading is free. Anything that writes, sends, pays or deletes waits for a person. Approve from a phone in two taps, or set standing rules for the boring cases.
L03 / Detail
Tests and guardrails
Before it launches it runs against your real cases, including the awkward ones. Behaviour is pinned down so a model update cannot quietly change it.
L04 / Detail
Watched and costed
On duty 24/7, monitored, logged, and metered. We treat the bill like uptime: alerts when it moves, and a method for cutting it 20-80%.
[01]
Agents
It answers your customers, chases your invoices, fixes your servers at night, researches your market. Tested before launch. Supervised after.
Sales and lead agents
Qualifies what arrives overnight, enriches it, books the meeting. You wake up to a calendar, not a queue.
Invoice, document and HR agents
Matches invoices to orders, chases what is unpaid, reads contracts, screens applications. Nothing gets decided alone.
Troubleshooting and incident agents
Diagnoses before anyone is paged, gathers the evidence, proposes the fix. Rollbacks in minutes, not mornings.
Research agents
Reads the market, your competitors, a regulation, a pile of PDFs. Sends a digest with every claim sourced.
Anything custom
If it happens over and over and someone on your team dreads it, just describe it to us. Most of these take days.
Infrastructure
The systems everything runs onA website that stays up on your busiest day. Servers that grow with you and do not surprise you on the bill. The whole thing set up properly, once.
- Websites and apps at scale
- Cloud and Kubernetes
- Migrations without downtime
- GPU and LLM platforms
- Delivery pipelines
- Security and compliance
Operations
We run it. Yours or ours.Around the clock, watching the bill as closely as we watch the uptime. You get the result without hiring anyone.
- 24/7 monitoring and on-call
- Cloud and AI cost control
- Managed agents
- Reliability
- Incident response
- Fractional platform team
Or one person and a full inbox
A four-person office gets the same care as a company turning over 700M a year. Smaller job, same rules: answers you can check, a person approves, everything written down.
- Emails and phone answered
- Invoices chased
- Documents made answerable
- Booking and scheduling
- A website that stays up
- AI set up properly for your team
Products we built for clients. Now yours.
Your secrets never reach the AI. Passwords, keys, customer data masked before ChatGPT, Claude, or any coding tool sees them.
AI that knows your business and does not make things up. Always current, every answer traceable.
Same AI results, a fraction of the bill. Our 3-layer method, 20-80% typical.
Where every agent we build lives: approval gates, testing, monitoring, cost control. Agents that behave like staff you trust.
We run your AI and infrastructure 24/7 so you do not hire a team to.
One week with your team. Three automations that pay fastest, with real costs.
Tell us what is slowing you down.
We will tell you what we would build, and what we would not.